> ## Documentation Index
> Fetch the complete documentation index at: https://bulkgrid.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer-Facing Search Workflow

> Build end-user search and support experiences on top of Bulkgrid.

Use Bulkgrid search when you need to power customer-facing documentation search, support assistants, or guided answer experiences.

## Typical architecture

1. your backend sends a search request to Bulkgrid
2. your backend filters or formats results for the product surface
3. your UI displays titles, snippets, and links
4. optional answer-generation logic uses the returned content as grounding

## What to optimize for

* relevant results in the first few positions
* strong source links back to original content
* safe fallbacks when no relevant result exists
* clear distinction between search results and generated answers